Shipping Policy

Shipping Policy

At KIJULY, we aim to deliver your order as quickly and smoothly as possible.
Please review the information below regarding our shipping process.

Order Processing Time

  • Orders are typically processed within 24 hours, excluding weekends and public holidays
  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number

Processing times may vary slightly during periods of high demand.

Estimated Delivery Times

Worldwide Shipping
6–12 business days

Please note that delivery times are estimates only and may be affected by factors beyond our control, such as carrier delays, customs clearance, or peak shipping periods.

Shipping Costs

  • Free shipping may be offered on eligible orders as part of a promotion or special offer and will be clearly indicated at checkout
  • No hidden fees or additional charges
  • Any applicable taxes or duties will be displayed at checkout where required

Shipping Delays

While we do our best to meet estimated delivery times, occasional delays may occur due to:

  • High demand or seasonal volume
  • Carrier disruptions or logistical issues
  • Customs or regulatory processes

KIJULY is not responsible for delays caused by third-party carriers, but our support team will always assist you in tracking your order.

Incorrect or Incomplete Address

Please ensure that all shipping details are entered correctly at checkout.

  • Orders shipped to incorrect or incomplete addresses provided by the customer may result in delivery failure
  • Any additional shipping costs incurred due to address errors are the responsibility of the customer

Damaged or Missing Packages

If your order arrives damaged or if items are missing, please contact us at info@kijuly.com within 48 hours of delivery.

Please include:

  • Your order number
  • Clear photos of the package and/or damaged items

Our support team will review the issue and assist you promptly.

Unclaimed or Returned Packages

If a package is returned to us due to being unclaimed or refused by the recipient, we reserve the right to deduct a reasonable handling or administrative fee before issuing a refund.

Need Help?

If you have any questions regarding shipping or delivery, please contact us:

📧 info@kijuly.com

We’re here to help.